Aussizz Migration & Education Consultants, ABN 64149610293, doing business as Aussizz Group ("Occusearch"), respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. "Personal information" is information we hold which is identifiable as being about you.
We may collect the following types of personal information:
Personal Information: Name, email address, phone number, address, date of birth, and gender.
Payment Information: Payment Information: We collect your transaction history and purchase details. Credit/debit card information and billing address are collected by Google Play Store and the App Store.
Technical Information: Device information, IP address, browser type, operating system, usage data, cookies, and other tracking technologies.
Other Information: Information you provide through surveys, feedback, or customer support interactions.
We may collect this information through:
We may use your information for the following purposes:
Provide and Improve Services: To deliver the App's functionality, personalize your experience, and improve our services.
Communication: To send you updates, notifications, marketing materials (with your consent), and respond to your inquiries.
Payment Processing: To process transactions and manage your subscriptions for the Basic and Premium plans.
Security and Fraud Prevention: To protect our App and users from unauthorized access, fraud, and other illegal activities.
Legal Compliance: To comply with applicable laws and regulations.
Research and Development: To analyze and understand user behavior and preferences to improve our services.
Marketing and Advertising: To send you promotional materials and targeted advertising with your consent.
We may share your information with:
Service Providers: Third-party companies that help us provide our services (e.g., payment processors, hosting providers, analytics providers).
Business Partners: Trusted partners with whom we may offer joint products or services, or to whom we may provide your information for marketing purposes with your consent.
Legal Authorities: When required by law or to protect our rights, safety, or property.
Affiliates: Other companies within the Aussizz Group.
Purchasers or potential purchasers of our business: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
We do not sell your personal information to third parties.
You have the following choices regarding your information:
Access and Update: You can access and update your information through your account settings or by contacting us at occusearch@aussizzgroup.com.
Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in the email or by updating your preferences in your account settings.
Cookies: You can manage your cookie preferences through your browser settings.
Data Retention: You can request the deletion of your personal data by contacting us at occusearch@aussizzgroup.com. However, we may retain certain information as required by law or for legitimate business purposes.
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
OCCUSEARCH understands that the privacy of children is of utmost importance and does not knowingly collect Personal Information from users who are under 18 years of age.
We may transfer your personal information to countries outside of Australia for processing or storage. We will take reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable privacy laws.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App or on our website. The revised policy will be effective immediately upon posting.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Email: occusearch@aussizzgroup.com.
If you have a complaint about our privacy practices, please contact us using the details above. We will investigate your complaint and respond to you in writing within 30 days.
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
The mobile app offers payment options through "in-app purchases." All payments will be processed through the application via Google Play or App Store, from which you originally downloaded the application. You may access the applicable "in-app purchase" rules and policies directly from the respective store. You acknowledge and agree that all billing and transaction processes are handled by the Google Play/App Store provider from whose platform you downloaded the app and are governed by the Play/App Store provider's terms and conditions.
In case you have any payment-related issues, then you may approach the Play/App Store Provider directly. Moreover, the data saved regarding payment and transactions is governed by the terms and conditions of the respective Play/App Store. Therefore, even after your account deletion, we may not ensure the deletion of all payment transaction-related data; you may refer to the respective app policy for the same.
This certification covers our collection, use and disclosure of information we collect through our website OCCUSEARCH and through OCCUSEARCH Services/mobile application. The use of information collected through OCCUSEARCH Services/ shall be limited to the purpose of providing the OCCUSEARCH Services/ to you.
OCCUSEARCH/ acknowledges that you have the right to access your Personal Information. OCCUSEARCH has no direct relationship with the individuals whose personal data it processes. If you are an individual user of OCCUSEARCH Services, you can directly contact OCCUSEARCH to correct, amend, or delete inaccurate data. In other cases, an individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct such query to his data controller who may be a customer of OCCUSEARCH Services. If requested to remove data we will respond within a reasonable timeframe. We will retain Personal Information we process on behalf of our customers for as long as needed to provide OCCUSEARCH Services to our customers. OCCUSEARCH will retain Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon termination or expiration of the Agreement we shall delete, within up to sixty days, all Personal Data provided pursuant to the Agreement. For the removal of doubt, we will not have any obligation to retain such data following the termination of this Agreement. This requirement shall not apply (i) to the extent we are not required by applicable law to which we are subject to retain some or all of the Personal Data, and (ii) to archived data on back-up systems (e.g., in the form of audit logs). In such case the relevant Personal Data shall be securely isolated and protected from any further Processing, except to the extent required by applicable law. We may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
OCCUSEARCH may transfer Personal Information to third party service providers that help us in providing the OCCUSEARCH Services. Transfers to subsequent third parties are covered by the provisions in this Privacy Policy Statement regarding notice and choice and the service agreements with you.
If you face any issues or have questions about this policy, please get in touch with our grievance officer at occusearch@aussizzgroup.com.
Last updated on: 27-05-2024