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Objective

We currently have exciting opportunities for experienced Migration Admins across our Sydney branches. We are recruiting for a job that will allow the successful candidate an opportunity to work with a cohesive team, gaining exposure to all aspects of a successful migration business.

In working with us, you will work in a supportive environment with a team of highly skilled and experienced agents. You will also interact with a variety of clients from diverse ethnic backgrounds. This role will offer you an opportunity to challenge yourself and gain a tremendous learning experience.

Roles/Responsibilities:

• Assist Registered Migration Agents with enquiries, collection of documents, drafting, data checking, preparation of visa applications
• Prepare Skills Assessments, Sponsorship, Nomination and Visa applications;
• Carry out legal research using available sources when required
• General clerical duties, such as collecting, scanning and electronic filing of documents
• Ensuring client spreadsheets and information/records are kept up-to-date and accurate by maintaining client folder as per compliance standards
• Meet and greet clients, as required.
• Liaise with clients over the phone, email and in-person, assist with their enquiries and provide updates on their applications
• Screen phone calls, book enquiries and appointments for existing and new clients
• Liaise with external organisations/stakeholders as and when required
• Draft and manage emails
• Assist the Registered Migration Agent with follow-ups of action items
• Marketing support – tag clients, maintain client lists, bulk mailouts.
• Reception duties as and when required
• Effectively coordinate and manage the day to day work
• Attend any training sessions provided by the RMA or the organisation, to brush up on job-skills
• Acknowledge internal communication in a timely manner
• High calibre work ethic and customer service to be upheld at all times while performing the above tasks

Key Behavioural Competencies:

• An energetic and creative personality, with a ‘can-do’ attitude
• Ability to work in a collaborative team but also autonomously cater to tight deadlines and manage conflicting priorities and client expectations
• Experience working in a professional service environment
• High calibre work ethic and customer service to be upheld at all times while performing the above tasks

Qualifications:

• Gradate in any discipline (essential)
• Pursuing coursework to become a Registered Migration Agent (Preferable)

Skills:

• Strong written and verbal communication skills, combined with an eye for detail and accuracy
• Strong technical knowledge with respect to the current Australian immigration laws and policy
• Intermediate to advanced Microsoft office (Word, Excel, PowerPoint and Outlook) and Adobe skills

(The Position Description is intended to be a general representation of the responsibilities and requirements of the role. However, the description is not all inclusive and responsibilities are subject to change and evolve over time.)

Position Objective:

If you are interested in this opportunity, chances are you have either been an international student yourself or know one. You understand the challenges of leaving your country, family and friends behind to pursue a career in a completely different land. Finances, living arrangements and a culture shock are just a few struggles of international students. With Aussizz Group around, Education is not going to be one of them!

Roles/Responsibilities:

• An Education Consultant is the first point of contact for our clients. As a highly valued position, vital to our ongoing success we are seeking industry experts who can deal with our clients with confidence and empathy.
• Counsel international students effectively to facilitate admission into Australian Universities, RTO’s, and Colleges, keeping in mind their GTE requirements
• Counselling onshore and offshore international students on taking up a new course or course change
• Maintain after sale service engagement to increase retention of students
• Create and maintain accurate client information in the company’s CRM system
• Use strong research skills to keep up to date with industry information relating to student visas, new courses and university updates, international education industry regulations etc.
• Create content and participate in marketing activities via social media to engage and build a prospective client base
• Act professionally always by practicing responsible business ethics as per the Agent Code of Ethics
• Take part in product training and assessment activities as directed
• Build up a referral network
• Continuously update your knowledge base through self-learning by employing research skills, logical reasoning, and critical thinking skills.
• Coordinating with other consultant, team leaders, operations Managers to execute the processes and sales pipelines seamlessly
• Manage the compliance requirements as per the applicable CRM system

Key Behavioural Competencies:

• An energetic and creative personality, with a ‘can-do’ attitude
• Ability to achieve organisational goals and meet targets in a timely manner
• Strong sales and customer service techniques
• Experience working in a professional service environment
• High calibre work ethic and customer service to be upheld at all times while performing the above tasks

Qualifications:

• Gradate in any discipline (essential)

Skills and experience:

• 1-3 years’ experience working in a similar role within the education industry (preferable)
• Extensive product knowledge of the international education sector – in Australia and/or offshore (required)
• QEAC certification (desirable)
• Adequate knowledge of the ESOS Act and National Code of Conduct
• Intermediate to advanced Microsoft office (Word, Excel, PowerPoint and Outlook) and Adobe skills

(The Position Description is intended to be a general representation of the responsibilities and requirements of the role. However, the description is not all inclusive and responsibilities are subject to change and evolve over time.)